EruwanGerryAffiliates.com (EGA) Anti-Spam Policy
(Last Updated 20th February 2009)
EGA is committed to permission-based email marketing practices, and as a result has established this no-tolerance Anti-Spam Policy. EGA will occasionally update this Anti-Spam Policy. When it does, EGA will also revise the “last update” date at the top of this Anti-Spam Policy. For changes to this policy, EGA will notify you (the customer) by placing a notice on its web site home page.
1. What is Spam
Spam is commercial email or unsolicited bulk email, including “junk mail”, which has not been requested by the recipient. It is intrusive and often irrelevant or offensive, and it wastes valuable resources. Spam messages are the opposite of permission-based email, which are normally anticipated, personal, relevant and/or associated with a pre-existing business or personal relationship. Inappropriate newsgroup activities, consisting of excessive posting of the same materials to several newsgroups, are also deemed to be spam.
2. Preventing Spam
3. How RRL Helps You to Avoid Spamming
EGA has developed its Internet marketing tools to incorporate a strict permission-based philosophy. This anti-spam philosophy is implemented through the following:
4. Laws Restricting Spam
Spam laws vary from country to country. This EGA Anti-Spam Policy has been developed to conform to the highest commercially reasonable standards. As a result, and without limiting the general prohibitions against all spam activities, the following are expressly prohibited:
5. Questions to Ask Yourself
To help in establishing whether you are participating in activities constituting spam, ask yourself the following questions:
If you answer yes to any of these questions, you are likely involved in spam activities, and should immediately stop all types of email communications that is as per above.
6. Measures to Enforce the Anti-Spam Policy
Any EGA customer found to be using EGA products or services for spamming purposes may, at EGA’s discretion, be immediately cut off from use of all EGA products and services and/or fined RM5,000 per occurrence, with no refund of fees that have been paid.
EGA warns all of its customers when signing up that if they participate in spamming activities they will be subject to the loss of EGA services, fines and possible legal action.
EGA has the right to actively review its customers’ subscriber lists and email for suspiciously large broadcasts. If EGA finds any customers to be spamming, it will issue a warning, and if the activities are serious enough, EGA will take action immediately. If EGA has any reason to believe that the customer, despite warning being given, threatens to or is continuing to send spam, then EGA may take action immediately, including disabling the customer’s account and/or reporting the customer and the incident to the proper authorities.
EGA does not attempt to censor any content, nor to curtail the business of its customers. However, spam activities do not fall within uses authorized by EGA, and will not be tolerated.
7. Reporting Spam
If you believe that you have received spam from or through EGA’s facilities, please send a complaint from your email account along with the unsolicited email, with completed header, to firstname.lastname@example.org. Please provide any other information that you believe may help us in our investigation. EGA does not investigate or take any action based on “anonymous” spam complaints.
8. False Spam Complaints
EGA supports the efforts of various organizations working to responsibly eliminate spam activities. However, if an individual has opted-in to receive email from a customer of RRL, and then falsely or maliciously files a spam complaint against EGA or its customers, EGA will cooperate fully with the appropriate agencies to ban the complainant from use of anti-spam software and the Internet community.